8slot Privacy Policy

1 Introduction

8slot ("we", "us", "our", "the Operator") is the operator of the online gaming platform accessible at this website. We are committed to protecting the privacy and personal data of all individuals who access, register with, or use our platform ("you", "the Player", "the User").

This Privacy Policy ("Policy") describes in detail how 8slot collects, uses, stores, shares, and protects your personal information. It applies to all personal data processed in connection with your use of the 8slot website, mobile platform, customer support channels, promotional communications, and any other services we provide.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC"). By creating an account with 8slot or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms and Conditions, which govern the overall use of the 8slot platform. In the event of any conflict between this Policy and the Terms and Conditions with respect to data privacy matters, this Policy shall prevail.

2 Data We Collect

8slot collects personal data from you directly, automatically through your use of the platform, and from third-party sources where permitted by law. The categories of personal data we collect are described below.

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, gender, and nationality
• Contact Data: Philippine mobile telephone number, email address, and residential address
• Verification Data: Copies of government-issued identification documents (e.g., Philippine passport, driver's licence, PhilSys National ID, SSS or GSIS card), proof of address documents, and selfie photographs submitted for Know Your Customer (KYC) purposes
• Financial Data: GCash account numbers, PayMaya account details, bank account information (BDO, BPI, Metrobank, UnionBank, and other Philippine financial institutions), transaction history, deposit and withdrawal records
• Account Credentials: Username and encrypted password (we do not store passwords in plain text)
• Communications Data: Records of correspondence with our customer support team, including live chat transcripts, email exchanges, and any other communications you send to 8slot

2.2 Data Collected Automatically

• Technical Data: Internet Protocol (IP) address, device type, operating system, browser type and version, mobile carrier, screen resolution, and device identifiers
• Usage Data: Pages visited, features used, games played, time spent on the platform, search queries entered, and navigation paths through the 8slot website
• Transaction Data: Records of all bets placed, games participated in, bonuses claimed, and financial transactions conducted through your 8slot account
• Location Data: Approximate geographic location derived from your IP address, used to verify that you are accessing the platform from within the Philippines
• Cookie Data: Information collected through cookies and similar tracking technologies, as described in Section 6 of this Policy

2.3 Data from Third Parties

We may receive personal data about you from third-party sources including: payment service providers (such as GCash and PayMaya) in connection with deposit and withdrawal processing; identity verification and fraud prevention service providers; PAGCOR and other Philippine regulatory bodies where required for compliance; and publicly available sources where permitted by law for anti-money laundering screening purposes.

3 How We Use Your Data

8slot uses your personal data only for purposes that are specified, legitimate, and proportionate to the data collected. The table below summarises the primary purposes for which we process personal data.

3.1 Account Management and Service Delivery

We process your identity, contact, and credential data to create and maintain your 8slot account; to verify your age and identity in compliance with PAGCOR requirements and the DPA; to process your deposits, wagers, and withdrawals; and to provide you with access to the full range of games and services on the platform.

3.2 Legal and Regulatory Compliance

As a PAGCOR-licensed operator and a covered entity under the Anti-Money Laundering Act (AMLA) of the Philippines, 8slot is required by law to collect and retain certain personal data. This includes conducting Know Your Customer (KYC) verification, filing Covered Transaction Reports and Suspicious Transaction Reports with the Anti-Money Laundering Council (AMLC), and making records available to PAGCOR, the NPC, and other competent Philippine authorities upon lawful request.

3.3 Security and Fraud Prevention

We use technical, financial, and behavioural data to detect and prevent fraud, money laundering, collusion, and other prohibited activities. This includes monitoring betting patterns, reviewing transaction activity, and using automated systems to flag potentially suspicious behaviour for manual review.

3.4 Responsible Gaming

We use your gaming activity and transaction data to monitor play behaviour for signs of problem gambling, to enforce deposit limits and self-exclusion requests that you have set, and to reach out where our responsible gaming indicators suggest you may benefit from support.

3.5 Customer Support

Communications data collected through live chat and email is used to resolve your queries, process complaints, and improve the quality of our customer support. We may retain support interaction records for training and quality assurance purposes.

3.6 Marketing Communications

With your explicit consent, we may use your contact data to send you promotional offers, bonus notifications, and information about new games or features on the 8slot platform. You may withdraw consent for marketing communications at any time by contacting our support team.

4 Legal Bases for Processing

Under the Data Privacy Act of 2012, 8slot processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to at account registration, including account management and payment processing
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA requirements, National Privacy Commission directives, and other applicable Philippine law
• Legitimate Interests: Processing necessary for our legitimate interests including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent that you may withdraw at any time

5 Data Sharing and Disclosure

8slot does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances.

5.1 Service Providers and Data Processors

We engage reputable third-party service providers to assist in operating the 8slot platform. These include payment processors (GCash, PayMaya, and Philippine banking partners), identity verification and KYC service providers, game software providers, cloud hosting and infrastructure providers, customer support platform providers, and cybersecurity and fraud detection services. All third-party processors are contractually bound to process your data only for specified purposes and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

8slot is legally required to disclose personal data to PAGCOR, the AMLC, the NPC, the Bureau of Internal Revenue (BIR), law enforcement agencies, and Philippine courts or tribunals where required by law, court order, or regulatory directive. We will comply with all lawful data requests from competent Philippine authorities.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of our assets, your personal data may be transferred to the acquiring entity, provided that such entity agrees to process your data in accordance with this Privacy Policy. You will be notified of any such transfer through a prominent notice on the 8slot website.

5.4 With Your Consent

We may share your personal data with third parties for purposes not described in this Policy where you have given explicit, informed consent to such sharing. You retain the right to withdraw such consent at any time.

6 Cookies and Tracking Technologies

The 8slot platform uses cookies and similar technologies to improve your experience, maintain your session state, and collect usage data for analytics and security purposes.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state, security cookies that protect against cross-site request forgery, and cookies that remember your language and display preferences. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the 8slot platform. This data helps us understand which features are most used, identify technical issues, and improve the overall user experience.
• Security and Fraud Detection Cookies: Used to identify unusual access patterns that may indicate fraud, unauthorised account access, or use of automated tools. These cookies are necessary for platform security.
• Preference Cookies: Used to remember your personal settings and preferences on the 8slot platform, such as your preferred game category or notification settings.

6.2 Managing Cookies

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Note that disabling essential cookies may prevent you from logging in or using certain platform features. For information on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

8slot retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Specific retention periods are as follows:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR requirements and applicable Philippine law
• Transaction and Gaming Records: Retained for a minimum of five (5) years from the date of each transaction, as required under AMLA and PAGCOR regulations
• KYC and Identity Verification Documents: Retained for five (5) years following account closure or the completion of the business relationship, whichever is later
• Customer Support Records: Retained for three (3) years from the date of each interaction
• Marketing Consent Records: Retained for three (3) years from the date consent was given or last renewed
• Security and Access Logs: Retained for twelve (12) months on a rolling basis

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

8 Your Rights Under the Data Privacy Act

Under Republic Act No. 10173 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 8slot:

8.1 Right to be Informed

You have the right to be informed of the existence of processing of your personal data, the nature of the data collected, and the purposes for which it is being processed. This Privacy Policy fulfils our obligation to provide this information.

8.2 Right to Access

You have the right to request access to the personal data that 8slot holds about you, including a copy of that data in a readable format, information about how it has been used, and to whom it has been disclosed. Access requests may be submitted to our Data Protection Officer via the contact details set out in Section 13.

8.3 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data held by 8slot. You may update certain personal data directly through your account settings. For changes to identity data or other information that requires verification, please contact our customer support team.

8.4 Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent and there is no other legal basis for processing, or where processing is unlawful. Note that this right is subject to our legal obligations to retain certain data under PAGCOR regulations and AMLA.

8.5 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where your particular situation provides grounds for objection.

8.6 Right to Data Portability

Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

8.7 Right to Lodge a Complaint

If you believe that 8slot has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC's complaint process is available through the NPC's official channels.

To exercise any of the rights described in this Section, please contact our Data Protection Officer using the contact information provided in Section 13. We will respond to all verified requests within thirty (30) calendar days of receipt.

9 Data Security Measures

8slot implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following measures:

• Encryption in Transit: All data transmitted between your device and the 8slot platform is encrypted using Transport Layer Security (TLS) with a minimum of 256-bit encryption
• Encryption at Rest: Sensitive personal data and financial information stored in our systems is encrypted at rest using industry-standard encryption algorithms
• Access Controls: Access to personal data within 8slot's systems is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication required for all staff with access to personal data
• Password Security: Account passwords are stored using industry-standard one-way hashing with salting; plain-text passwords are never stored or transmitted
• Intrusion Detection: Our infrastructure is monitored continuously for signs of unauthorised access, unusual activity, and potential security incidents
• Vulnerability Management: Regular security assessments, penetration testing, and code reviews are conducted to identify and remediate security vulnerabilities
• Staff Training: All 8slot staff with access to personal data receive regular training on data protection obligations and security best practices
• Incident Response: 8slot maintains a formal data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission as required by law

While we implement robust security measures, no online system can guarantee absolute security. We encourage you to protect your account by using a strong, unique password, enabling any available two-factor authentication features, and notifying us immediately if you suspect unauthorised access to your account.

10 Children's Privacy and Underage Access

The 8slot platform is strictly intended for adults aged twenty-one (21) years and older, in compliance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of twenty-one (21).

During account registration, all users are required to confirm that they meet the minimum age requirement and to submit identity documents that verify their date of birth. Accounts found to belong to individuals under the age of twenty-one (21) will be immediately and permanently closed, and any deposits will be returned. 8slot retains the right to investigate and verify the age of any account holder at any time.

If you believe that 8slot has inadvertently collected personal data from a minor, please contact our Data Protection Officer immediately using the contact details provided in Section 13. We will take prompt action to delete any such data.

11 International Data Transfers

8slot's primary operations and data storage are located within or closely linked to the Philippines. However, some of our third-party service providers — including game software providers, cloud infrastructure providers, and fraud detection services — may process data on servers located outside the Philippines.

Where personal data is transferred to or processed by service providers located in other countries, 8slot ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards include contractual data processing agreements that impose obligations equivalent to those required under Philippine law and, where applicable, adequacy determinations issued by the NPC.

By using the 8slot platform and providing your personal data, you acknowledge and consent to the possibility of such international transfers under the safeguards described above.

12 Changes to This Privacy Policy

8slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or business operations. The "Last Updated" date at the top of this Policy reflects the most recent revision.

Material changes to this Policy — such as new categories of data collected, new purposes for processing, or significant changes to data sharing practices — will be communicated to registered account holders by prominent notice on the 8slot website and, where required by law or where the change is sufficiently significant, by direct notification via your registered email address or mobile number.

Your continued use of the 8slot platform following the posting of revised Policy terms constitutes your acceptance of those changes. If you do not agree to the revised Policy, you should cease using the platform and may close your account in accordance with the Terms and Conditions.

13 Contact Us and Data Protection Officer

8slot has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, you may contact the 8slot DPO through the following channels:

• Email: [email protected] (please include "Data Privacy Request" in the subject line)
• Live Chat: Available 24 hours a day, seven days a week through the 8slot platform
• Response Time: Within four (4) hours for general inquiries; within thirty (30) calendar days for formal data subject rights requests

When submitting a data subject rights request, please provide sufficient information to allow us to verify your identity before acting on the request. This is necessary to protect your data from unauthorised disclosure.

If you are dissatisfied with our response to a privacy complaint or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the competent supervisory authority for data protection matters in the Philippines.